1. Introduction*
Welcome to Shield Safe Security Ltd. We are dedicated to providing high-quality HiVi products for security companies and workers. This Policy Page outlines the terms and conditions, privacy practices, and other important information regarding your use of our website and services. By accessing or using shieldsafesecurityltd.co.uk, you agree to comply with and be bound by the following policies.
*2. Privacy Policy*
*2.1 Information Collection*
We collect personal information when you register on our site, place an order, subscribe to our newsletter, or fill out a form. This may include your name, email address, mailing address, phone number, and payment information.
*2.2 Use of Information*
The information we collect from you may be used in the following ways:
– To personalize your experience
– To improve our website
– To process transactions
– To send periodic emails for updates, promotions, or service information
*2.3 Protection of Information*
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights.
*2.4 Disclosure to Third Parties*
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except when necessary to complete your transactions or comply with the law.
*3. Return and Refund Policy*
*3.1 Returns*
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
*3.2 Refunds*
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
*3.3 Exchanges*
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@shieldsafesecurityltd.co.uk and send your item to: [Your Address].
*4. Shipping Policy*
*4.1 Shipping*
We ship to most locations around the world. Shipping costs will be calculated at checkout based on your location and the weight of your order.
*4.2 Order Processing*
Orders are processed within 2-3 business days. You will receive a confirmation email once your order has been shipped, including a tracking number.
*4.3 Delivery Times*
Delivery times vary based on your location and the shipping method selected. Typically, orders within the UK arrive within 5-7 business days, while international orders may take 10-15 business days.
*5. Terms and Conditions*
*5.1 Acceptance of Terms*
By accessing and using our website, you accept and agree to be bound by these terms and conditions.
*5.2 Changes to Policy*
We reserve the right to update or modify these policies at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those changes.
*5.3 Contact Information*
If you have any questions regarding these policies, please contact us at support@shieldsafesecurityltd.co.uk.
*6. Cookie Policy*
*6.1 Use of Cookies*
Our site uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
*6.2 Managing Cookies*
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. However, if you turn cookies off, some features may be disabled.
*7. Compliance with Laws*
Shield Safe Security Ltd. complies with all applicable laws and regulations regarding data privacy and consumer protection. We are committed to upholding the highest standards of integrity and transparency in all our operations.
*8. Limitation of Liability*
To the fullest extent permitted by law, Shield Safe Security Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
*9. Governing Law*
These policies and your use of the website are governed by the laws of the United Kingdom. Any disputes arising out of or related to these policies shall be resolved in the courts of the United Kingdom.
